Explore our teams

Careers in Customer Experience

We help Nium customers get what they need with superb support and seamless service, from start to finish.

What do we do?

Put people first with a flawless customer experience

Whenever a customer is looking for an answer to a question about Nium, its products and features or a transaction, they can reach out to us. As a department, we not only answer questions but provide all-round flawless customer experience.

What’s our role at Nium?

We typically deal with customer queries but we can get queries from anywhere – like local authorities or other organizations who are looking to partner with Nium.

Internally, we support multiple departments within Nium. This can be around a product launch, new marketing campaign, reviewing our product FAQs, or actively reaching out to a customer to satisfy certain checks and balances.


Meet our Customer Experience team

Latest Customer Experience roles

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