Explore our teams

Careers in Operations

We keep our global business running smoothly

What do we do?

Power the machine that drives Nium.

Operations helps onboard new clients and partners, manage daily engagements and solve day-to-day problems. We support clients and partners in meeting requirements to launch their card programs, provide operational and consultation support to internal teams and ensure smooth running of processes after they go live.

We support Know Your Customer (KYC) operations by analysing and processing client data, and we process and return complex transactions.

What’s our role at Nium?

We support all onboarding-related queries and concerns.

We process complex payments that fall through the technology layer, enabling straight-through processing.

We liaise with finance, technology and compliance on various issues related to KYC, processing delays and reconciliation of transactions, and providing guidance on card requirements.

testimonial

Meet our Operations team

Having worked at a multi-national bank for 14 long years before moving to Nium, there was lot of anxiety, but Nium laid all my concerns to rest. Nium is a great place to work, it provides a very conducive environment to learn, grow and prosper. Nium gives you the right exposure as you have the opportunity to connect with colleagues through several offices around the world. Being a part of the Payment Operations team, the learning is great through internal/external trainings and the growth opportunities are endless. If you have the potential, Nium is the right place for you.

Karan Patel

Senior Manager - Payment Operations | India

I am associated with Nium for over a year and half now and have enjoyed and appreciated the company's priorities, insights and culture. I joined as a Manager (Customer Onboarding) and from the beginning have been impressed how everyone here works with goal-oriented approach. Nium is a company that operates with a positive attitude, and they care about their employees and customers and work considerably and competently to succeed. Respect, care and excellence are the qualities that exude from the top and flow throughout the rest of the company. No day is ever the same, and for me it’s the diversity that makes it more enjoyable to work with Nium.

Supriya Jaitapkar

Manager - KYC Operations | India

In Nium, there are no ideas that are too bold or too new. Drawing from my past experience in banks, I have the freedom and creativity to design the most efficient processes for Nium. Two years ago, there were only a few people in the team. Now Nium's card issuance has evolved globally and given me the opportunity to work with international experts in their respective fields. This opportunity is once in a lifetime. Issuing cards in new markets is like breathing new air in a foreign land, and this gives intellectual stimulation for an operations professional like myself. "Dare to innovate" is my motto in Nium.

Wendy Eleanor

Manager - Card Operations | Singapore

Latest Operations roles

blogs

See our Blogs & Podcast

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Why we rewarded our employees with a $15m ESOP liquidation
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Nium Podcast: The Future Of Banking-as-a-service
How To Read Your Aws Bill (Without Going Insane!) Blogs

How To Read Your Aws Bill (Without Going Insane!)
How To Mitigate The Risks Of Managing Cross Border Payments Blogs

How To Mitigate The Risks Of Managing Cross Border Payments
Nium Podcast: How Uae’s Oldest Bank Is Future-proofing Itself Podcasts

Nium Podcast: How Uae’s Oldest Bank Is Future-proofing Itself
Three Reasons To Simplify Global Gig Worker Payroll Blogs

Three Reasons To Simplify Global Gig Worker Payroll
Nium Podcast: Reinventing Sme Banking With Aspire Podcasts

Nium Podcast: Reinventing Sme Banking With Aspire
Nium Podcast: Simplifying Money Management With Unifimoney Podcasts

Nium Podcast: Simplifying Money Management With Unifimoney
Four Revenue Opportunities in Transforming B2B Marketplaces Payments Blogs

Four Revenue Opportunities in Transforming B2B Marketplaces Payments
How Vertical B2B Marketplaces Are Reinventing Procurement Blogs

How Vertical B2B Marketplaces Are Reinventing Procurement
The Benefits of Containerisation: The Nium Story Blogs

The Benefits of Containerisation: The Nium Story
The Evolution of Payments and How To Benefit From It Blogs

The Evolution of Payments and How To Benefit From It
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