We keep our global business running smoothly
Operations helps onboard new clients and partners, manage daily engagements and solve day-to-day problems. We support clients and partners in meeting requirements to launch their card programs, provide operational and consultation support to internal teams and ensure smooth running of processes after they go live.
We support Know Your Customer (KYC) operations by analysing and processing client data, and we process and return complex transactions.
We support all onboarding-related queries and concerns.
We process complex payments that fall through the technology layer, enabling straight-through processing.
We liaise with finance, technology and compliance on various issues related to KYC, processing delays and reconciliation of transactions, and providing guidance on card requirements.
Senior Manager - Payment Operations | India
Manager - KYC Operations | India
Manager - Card Operations | Singapore